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SHIPPING

What happens if an item I ordered is not available?

Whilst every effort is made to action shipment of your order timeously, unforeseen circumstances may cause delays. Should this affect your order we will inform you immediately via email or phone.

How can I pay?
All transactions will be processed in Australian Dollar (AUD). We accept all Credit cards (SecurePay), PayPal and EFT.

What will affect the cost of my order?
Your total order price will include the price of the purchase plus all  tax and duties.

How long will it take for my order to be delivered?

All orders are shipped from Cape Town, South Africa. We now offer express Delivery to all our customers in Australia via Fedex. Delivery takes between 2-5 business days (subject to Customs clearance). 
Please note: We can only deliver to street addresses – not a postal box. When you checkout, please indicate where the courier may leave your parcel if you are not at home to accept delivery.


What does delivery cost?

We offer FREE Express Delivery on all orders over $195 within Australia.

 

RETURNS POLICY

What happens if I don’t like the item ordered?
Should you wish to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your return request.

How do I judge the size of an earring if I can't try them on?

We agree it’s always lovely being able to see the style fitted but in the case that you can’t, we try and have model images on our product pages so that you can get the look and feel of the particular style.

If you find a model image missing of a particular style and you would like to see, pop us a mail on info@miglio.com and we’ll get them loaded for you asap

Can I receive my money back?
You will receive an in-store credit for any returned item.  This is valid for 12 months. The item needs to be returned within 7 days in its original packaging and without being used. No cash refund will be given.

Return Eligibility for "Gift with purchase"?
Received a gift with a purchase that didn't work out? Be sure to send the gift back with the item(s) you're returning, or the price of the gift will be deducted from the refund.


What must I do if an item breaks or is faulty?
For warranty details please click here> 

Contact us at info@miglio.com
or web@miglio.com for further assistance.